Company
Companies are hierarchal in nature within this software. A company has a type of company, and then a company can manage other companies. A Company can manage partners/supply chain vendors for their organization (a paid license is needed). A company can be managed by CTCI or an MSP/OEM.
Some important considerations
Everything is tied around a company: Notification Filters, Notification Groups, Notification Deliveries, Users, etc. What you can do in the company is based on your role. For example, in a company_admin role then you will have your company entries and all your partner entries. If you are a user within a company, you will only see your company’s entries.
The list of companies you can manage is called the managed company list.
Most of the security models come back to whether the user can manage that entity, that is, is that entity owned by the requested company for that operation, such as add user.
Deleting a company just disables the company behind the scenes, to formally delete all data behind the scenes, please send us an email to admin@ctci.ai. We do this as someone accidentally clicking on delete will wipe all data.
If you register and don’t have a company then you won’t see the admin menu and only the top half of the menu.
Some useful links:
Getting started with a Company.
Company API
Please refer to swagger.ctci.ai for more details.
Companies within the CTCI Portal
Select the menu option, Company.
Figure 1, Company Menu Option
The Company icon is a building.
A Company can be created by clicking the icon with the plus sign. Currently, it is restricted to only CTCI staff at the moment.
The Id value is an internal reference value to its location in the store. The Save button is self-explanatory. The back button goes back to the list of companies to which you have access.
Fields used in a Company
Field Name | Details |
|---|---|
Id | Internal value - you can ignore |
Company Name | This is required |
Token Name | This is the name you would like to call your token. It is required |
Trial Expiry | If there is a trial running and when it expires |
Company Managing Id | Which company can manage your company. By default, this is CTCI. However, there might be OEMs and resellers (VARs) that could do this on behalf of the customer. |
Enabled | Whether the company is enabled or not |
Contact Details |
|
Primary Contact Email | self-explanatory |
Primary Contact Phone Number | self-explanatory |
Secondary Contact Email | self-explanatory |
Secondary Contact Phone Number | self-explanatory |
Default Notification Email | This will be the email that alerts are sent if there are |
Company Location | self-explanatory |
Company Address | self-explanatory |
Company State/Region | self-explanatory |
Country Postcode | self-explanatory |
Country | self-explanatory |
Company Timezone | self-explanatory |
Company Type |
|
Supported By |
|
Reseller | Who is the reseller |
Distributor | Who is the distributor |
Partner Managing | If you are being managed as a partner |
Subscriptions |
|
Legit | Free |
CEWL | Paid |
Flash Briefing | Paid |
Legit SOAR | Legit that allows lots of calls. Paid |
CEWL Zero Trust | CEWL with Partners. Paid |
Legit Download | Legit, can download the data every day. Paid |
CEWL ML | Machine learning with CEWL. Paid |
How to Edit a Company
Go to the list of companies to which you have access by clicking on the Company Button, as mentioned in Figure 1.
Click on one of the entries.
The next page shown will be the show page. It shows all the details. To Edit, you must select the edit page. The reason we do this is to stop accidental changing of the data. Most of the time, you will set and forgot.
Figure 5, Edit a Company.
Company Name, the primary contact email is required. Company Type shows different values based on what type of company you are: Company, Partner, Reseller, Distributor, etc.
Delete a Company
You cannot delete a company, it goes to disabled. As mentioned in the important considerations box, to formally delete all the data please contact us at admin@ctci.ai.
Figure 6, Deleting a Company