Email Domains

An Email Domain can be thought of as one or more email domains associated with a company. Email Domains for companies cannot be email domains usually associated with private emails such as and the like. Email Domains should not be used for partners; this is separate. Email Domains are the company’s email domains and not partners. Partners are different pricing.

Some important considerations

Email Domain is the email domain name, not including the @, so, the email domain would be “”

How does a new user who registers becomes a part of the company?

  • If a user registers in with one of the Company’s Email Domains, then they are automatically added to the company with the user role.


Some useful links:

  • How to register users - two ways, by register or create user

  • To rock your filters like a Zen Master, go here.

Email Domain API

Please refer to for more details.

Email Domains within the CTCI Portal

Select the menu option Notification Group.

Figure 1, Email Domain Menu Option

Figure 1, Email Domain Menu Option

The Email Domain icon is a mail envelope icon. An Email Domain is usually set up by CTCI, OEM, and/or a Reseller. In this list view, you can click on the envelope with a plus to create a new Email Domain.

The Email Domain Create page below has several fields.

Figure 3, Create a new Email Domain

Figure 3, Create a new Email Domain.

The Id is the internal reference to this notification group. The Save button is self-explanatory. The back button goes back to the list of Email Domains.

Field Name


Field Name



Ignore - internal reference

Company Name

You can leave this empty, and it will take your current company. If you are managing a lot of Partner companies, you can set it to one of these companies.

Email Domain

This is the email domain, it is just the domain and not with a @ symbol, so the email domain would be


This is a multi-line field that you can leave a note for someone about this Email Domain. Putting who to contact, who owns this Email Domain, and other details could really help other people and new hires.

How to Edit a Notification Group

Go to the list of Notification Groups by clicking on the Notification Group Button, as mentioned in Figure 1.

Click on one of the entries.

Figure 4, Select an Email Domain Group to Show or Edit

The next page shown will be the show page. It shows all the details. To Edit, you must select the edit page. We do this because if people have the audit role, they can only show and not edit, and by default, once the filter is set, it should be mainly viewing it then editing it. This will reduce accident changes.

Figure 5, Edit an Email Domain

Email Domain is required to enter.

Delete an Email Domain

Two ways to do it. Within the edit page, see the icon above in Figure 5, Choosing an Email Domain, and in list view, select the checkbox and scroll all the way right, and you will see a Delete icon. See Figure 6 below.

Figure 6, Deleting an Email Domain